If the above checks out that your hardware is problem free, please make sure you enable the debugging in the settings in your mobile phone. If the result remains the same, please try connecting your other mobile phone to the same USB port to see where could be problem be. You should try to connect via both the rear and front connectors. Please try connect your mobile phone to another USB port to see if the result is the same. Method 5: Install MTP Porting Kit 1: Rule Out Hardware Problemīefore we begin, we would like to make sure that your hardware is problem free. You may not need to try them all just work your way down and find the one works for you. If MTP driver failed to install, you won’t be able to transfer media files from or to Android devices. MTP is the acronym for Media Transfer Protocol, which is supported by Andriod phones. If you’re connecting your mobile phone to your computer, and you see a message saying MTP USB Device Failed, you’re not alone.
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